Vocational Placement Kit-AMPR105 Provide service to customers Professional Development aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBHRM404 Review human resource functions BSBHRM506 Manage recruitment selection and induction processes BSBSUS501 Develop workplace policy and procedures for sustainability SHBXPSM001 Lead teams in a personal services environment SHBXPSM002 Manage treatment services and sales delivery SHBXPSM003 Promote a personal services business SHBXWHS002 Provide a safe work environment Elective Units BSBMGT502 Manage people performance BSBSMB402 Plan small business finances BSBSMB403 Market the small business If you require RPL Kits with comprehensive benchmarking

operate and maintain basic static woodworking machines for furniture designs MSFFM2005 Join solid timber MSFFM3008 Select timbers for furniture production MSFFM3014 Set up

Core units AHCWHS102 Work safely AHCWRK102 Maintain the workplace Elective units AHCCHM101 Follow basic chemical safety rules AHCECR101 Support ecological restoration AHCNSY102 Support nursery work AHCWHS101 Work safely If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAHA024 Work within a community rehabilitation environment HLTAHA004 Support client independence and community participation If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-AMPR105 Provide service to customers Professional Development aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.