Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units CHCCCS016 Respond to client needs CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCECD001 Analyse and apply information that supports employment and career development CHCECD002 Deliver and monitor contracted employment services CHCECD003 Promote job seekers to employers CHCECD006 Develop and monitor employment plans CHCLEG001 Work legally and ethically CHCPRP001 Develop and maintain networks and collaborative partnerships Elective Units CHCADV001 Facilitate the interests and rights of clients CHCCCS004 Assess co-existing needs CHCCCS006 Facilitate individual service planning and delivery CHCCCS038 Facilitate the empowerment of people receiving support CHCMHS001 Work with people with mental health issues CHCDIS019 Provide person-centred services to people with disability with complex needs If you require RPL Kits with comprehensive benchmarking
Units of competency AURETU001 Install air conditioning systems If you require RPL Kits with comprehensive benchmarking
diseases and disorders Group A AHCSOL203 Assist with soil or growing media sampling and testing Group A RIISAM203E Use hand and power tools Group A TLID0020 Shift materials safely using manual handling methods Group A AHCPCM204 Recognise plants Group B RIIWHS202E Enter and work in confined spaces Group B RIIWHS204E Work safely at heights Group B AHCBIO204 Follow site biosecurity procedures Group A If you require RPL Kits with comprehensive benchmarking
Units of competency RIIRIS402E Carry out the risk management process RIICWD503E Prepare traffic management plans and traffic guidance schemes If you require RPL Kits with comprehensive benchmarking
Session Plan-FNSASICT513 Provide wholesale advice in managed investments Ready for Sale Units of competency SIRXCEG002 AssistOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these