Session Plan-SITXCCS015 Enhance customer service experiences ICP Core Units CPCCCA3002 Carry out

Core Units CPCCCA3002 Carry out setting out CPCCCM2006 Apply basic levelling procedures CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM2012 Work safely at heights CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCST2003 Finish stone CPCCST2004 Lay stone CPCCST2006 Identify and use stone products CPCCST2007 Use stonemasonry tools

diseases and disorders AHCSOL202 Assist with soil or growing media sampling and testing AHCWHS201 Participate in work health and safety processes Elective units AHCARB201 Apply a range of treatments to trees AHCARB206 Operate and maintain stump grinding machines AHCARB303 Perform pruning operations AHCARB311 Tie

Units of competency CPCBIM4003 Contribute to BIM deliverables for construction work CPCBIM4001 Plan to comply with BIM requirements for construction work CPCBIM4002 Use BIM processes to carry out construction work If you require RPL Kits with comprehensive benchmarking

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAID011 Provide first aid HLTDET001 Construct models HLTDET002 Construct custom impression trays HLTDET003 Construct registration rims HLTDET004 Articulate models and transfer records HLTDET005 Construct thermoformed bases and appliances HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS003 Maintain work health and safety Elective units BSBINS302

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2001 Use furniture making sector hand and power tools MSFFM2010 Set up and operate basic static machines MSFFM3009 Produce manual and computer-aided production drawings MSFFM3010 Prepare cutting list from plans and job specifications MSFGN2001 Make measurements and calculations MSFGN3001 Read and interpret work documents MSFGN3002 Estimate and cost job Elective units MSFFF2004 Prepare surfaces for finishing MSFFM2002 Assemble furnishing components MSFFM2004 Apply sheet laminates by hand MSFFM2007 Follow plans to assemble production furniture MSFFM2011 Apply manufactured board conversion techniques MSFFDT4009 Set up

Session Plan-SITXCCS015 Enhance customer service experiences ICP Core Units CPCCCA3002 Carry outOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these