Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
Units of competency CUADTM614 Teach high level tap dance techniques CUAWHS413 Incorporate anatomy principles into skill development CUADTM413 Apply safe dance teaching methods CUADTM519 Refine professional practice as a dance teacher If you require RPL Kits with comprehensive benchmarking
Core units FDFFS2001A Implement the food safety program and procedures FDFFS3001A Monitor the implementation of quality and food safety programs FDFOHS3001A Contribute to OHS processes FDFOP2061A Use numerical applications in the workplace FDFOP2064A Provide and apply workplace information MSMENV272 Participate in environmentally sustainable work practices Elective units BSBCUS301 Deliver and monitor a service to customers BSBMKG501 Identify and evaluate marketing opportunities AMPR322 Prepare and produce value-added products FBPFAV3001 Conduct chemical wash for fresh produce FDFOP3002A Set up a production or packaging line for operation FDFPPL3001A Participate in improvement processes FDFPPL3002A Report on workplace performance FDFPPL3004A Lead work teams and groups If you require RPL Kits with comprehensive benchmarking
quotes and tenders AHCBUS516 Develop and review a business plan If you require RPL Kits with comprehensive benchmarking
Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
SCORM Compliant Package-PUAWHS003 Implement and monitor organisational work, health and safety policies, procedures and programs Diploma Core units SIRXCEG001 Engage the* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.