RPL Kit-CHCFAM003 Support people to improve relationships AUR aggressive or abusive customers *

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCCA3002 Carry out setting out CPCCCA3028 Erect and dismantle formwork for footings and slabs on ground CPCCCM2002 Carry out hand excavation CPCCCM2006 Apply basic levelling procedures CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCON2021 Handle concreting materials and components CPCCON2022 Select

Core units CHCCCS016 Respond to client needs CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCADV001 Facilitate the interests and rights of clients CHCCCS005 Conduct individual assessments CHCCCS009 Facilitate responsible behaviour CHCCCS019 Recognise and respond to crisis situations CHCCCS017 Provide loss and grief support CHCCCS031 Provide individualised support CHCCCS038 Facilitate the empowerment of people receiving support If you require RPL Kits with comprehensive benchmarking

present and debate ideas BSBCRT501 Originate and develop concepts BSBDES502 Establish

Units of competency BSBCRT402 Collaborate in a creative process SIRXQUA001A Develop innovative ideas at work * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-CHCFAM003 Support people to improve relationships AUR aggressive or abusive customers *Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information