Unit Knowledge Guide-CPCPWT3022 Install and commission water heating systems and adjust controls and devices PMA Units of competency ICTNWK425 Build

Units of competency ICTNWK425 Build small wireless local area networks ICTTEN417 Install

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Core units BSBHRM613 Contribute to the development of learning and development strategies BSBLDR811 Lead strategic transformation TAELED803 Implement improved learning practice Elective units BSBCRT611 Apply critical thinking for complex problem solving BSBINS603 Initiate and lead applied research BSBLDR601 Lead and manage organisational change BSBOPS601 Develop and implement business plans BSBSTR801 Lead innovative thinking and practice If you require RPL Kits with comprehensive benchmarking

policies and procedures in the construction industry TLID1001 Shift materials safely using manual handling methods TLID2003 Handle dangerous goods/hazardous substances Elective units RIIWHS202E Enter and work in confined spaces RIIWHS302E Implement traffic management plan RIIRIS202E Respond to site based spills RIIRTM203E Work as a safety observer/spotter CPCCLDG3001 Licence to perform dogging CPCCLHS3001 Licence to operate a personnel and materials hoist CPCCLRG3001 Licence to perform rigging basic level CPCCCM3001 Operate elevated work platforms up to 11 metres  RIIMPO320F Conduct civil construction excavator operations If you require RPL Kits with comprehensive benchmarking

Units of competency BSBMGT616 Develop and implement strategic plans FWPCOT6208 Manage innovative thinking and practice in the forest and wood products industry FWPCOT5207 Implement sustainability in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-CPCPWT3022 Install and commission water heating systems and adjust controls and devices PMA Units of competency ICTNWK425 BuildOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner