SCORM Compliant Package-SITXCCS007 Enhance customer service exoperiences Certificate IV Core units BSBWOR203 Work effectively

Core units BSBWOR203 Work effectively with others CUAIND201 Develop and apply creative arts industry knowledge Elective Units BSBCRT101 Apply critical thinking techniques BSBCRT301 Develop and extend critical and creative thinking skills BSBDIV301 Work effectively with diversity BSBWOR204 Use business technology BSBCMM201 Communicate in the workplace BSBINN201 Contribute to workplace innovation BSBITU202 Create and use spreadsheets If you require RPL Kits with comprehensive benchmarking

All CAQA LLND Kits undergo industry validation

This fulfills training package requirements and the collection of supporting documentation and evidence

Core units CHCDIV001 Work with diverse people HLTAID011 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCCOM005 Communicate and work in health or community services CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status If you require RPL Kits with comprehensive benchmarking

Units of competency CUALED501 Provide instrumental or vocal tuition TAEDEL301 Provide work skill instruction CUAIND411 Extend expertise in specialist creative fields BSBESB405 Manage compliance for small businesses * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-SITXCCS007 Enhance customer service exoperiences Certificate IV Core units BSBWOR203 Work effectively* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.