Learning and Assessment Kit-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set Certificate IV Core units BSBCMM401 Make a

Core units BSBCMM401 Make a presentation BSBDES501 Implement design solutions BSBDES502 Establish

Units of competency FBPCEL2009 Carry out transfer operations FBPCEL3017 Perform single column lees stripping (continuous still brandy) operations FBPCEL3001 Handle and store spirits BSBWHS301 Maintain workplace safety FBPCEL3018 Perform dual column distillation (continuous still brandy) operations If you require RPL Kits with comprehensive benchmarking

The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student’s competence (i

Units of competency CUADTM615 Teach high level cultural dance techniques CUAWHS413 Incorporate anatomy principles into skill development CUADTM413 Apply safe dance teaching methods CUADTM519 Refine professional practice as a dance teacher If you require RPL Kits with comprehensive benchmarking

and continuous improvement in learner engagement

Learning and Assessment Kit-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set Certificate IV Core units BSBCMM401 Make aOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to