Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking
Core units MSS403001 Review competitive systems and practices MSS403010 Facilitate change in an organisation implementing competitive systems and practices MSMENV472 Implement and monitor environmentally sustainable work practices Elective units MSS403005 Facilitate use of a Balanced Scorecard for performance improvement MSS403021 Facilitate a Just in Time system MSS403023 Monitor a levelled pull system of operations MSS403024 Work within a constrained process MSS403032 Analyse manual handling processes MSS403034 Organise products into groups MSMENV672 Develop workplace policy and procedures for environmental sustainability MSMWHS200 Work safely MSS014010 Optimise sustainability of a process or work area If you require RPL Kits with comprehensive benchmarking
present and debate ideas Group C If you require RPL Kits with comprehensive benchmarking
store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC024 Prepare and present simple dishes SITHCCC025 Prepare and present sandwiches SITHCCC028 Prepare appetisers and salads SITHCCC029 Prepare stocks
Core units BSBCMM401 Make a presentation BSBCRT401 Lead effective workplace relationships BSBMGT407 Apply digital solutions to work processes BSBMKG417 Apply marketing communication across a convergent industry BSBMKG418 Develop and apply knowledge of marketing communication industry Elective units BSBFIA412 Report on Financial Activity BSBADM405 Organise Meetings BSBADV404 Schedule Advertisements BSBMKG413 Promote products and services BSBPRO401 Develop product knowledge BSBWRT401 Write complex documents BSBRES411 Analyse and present research information If you require RPL Kits with comprehensive benchmarking
Unit Knowledge Guide-SITXFIN008 Interpret financial information FSK Units of competency SIRXCEG002 AssistOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner