Unit Knowledge Guide-AURHTY001 Inspect and service mechanical connections of heavy vehicles and trailers over 4.5 tonnes BSB aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

policies and procedures in the construction industry RIICCM209E Carry out concrete work RIICRC208E Lay pipes RIICBS202E Hand spread asphalt If you require RPL Kits with comprehensive benchmarking

HLTHPS008 Provide clinical mentoring in the work environment HLTOUT006 Transport emergency patients * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV001 Work with diverse people HLTAID011 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCCOM005 Communicate and work in health or community services CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status If you require RPL Kits with comprehensive benchmarking

Units of competency PSPINV002 Conduct an investigation PSPINV001 Plan and initiate an investigation PSPINV003 Finalise an investigation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-AURHTY001 Inspect and service mechanical connections of heavy vehicles and trailers over 4.5 tonnes BSB aggressive or abusive customers SIRXCEG006Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner