Units of competency BSBMKG435 Analyse consumer behaviour BSBWRT411 Write complex documents BSBCRT412 Articulate
Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking
Core units MSL943004 Participate in laboratory or field workplace safety MSL952001 Collect routine site samples MSL974022 Undertake environmental field-based monitoring MSMENV272 Participate in environmentally sustainable work practices MSS024013 Work and communicate effectively as an environmental technician MSS024014 Implement environmental management plans and procedures MSS024015 Apply an understanding of environmental principles to a site MSS024016 Process and present environmental data Elective units SBWHS419 Contribute to implementing WHS monitoring processes MSL904002 Perform standard calibrations MSL924004 Use laboratory application software MSL954004 Obtain representative samples in accordance with sampling plan MSL974018 Conduct geotechnical site investigations CPPWMT4009 Conduct waste audits MSL975042 Design and supervise complex environmental field surveys MSL975045 Perform laboratory-based ecological techniques` If you require RPL Kits with comprehensive benchmarking
Units of competency ICTBWN306 Use radio frequency measuring instruments ICTCBL333 Install aerial cable for communications applications ICTCBL248 Install and terminate hard-line coaxial cable ICTTEN312 Install telecommunications network equipment If you require RPL Kits with comprehensive benchmarking
Units of competency PSPPCM004 Plan procurement PSPPCM006 Select providers and develop contracts PSPPCM007 Manage contracts PSPLEG002 Encourage compliance with legislation in the public sector * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learner Resources-HLTDET009 Construct crown and bridge structures FNS Units of competency BSBMKG435 AnalyseOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all