SCORM Compliant Package-FNSFPL622 Conduct financial planning analysis and research NUR aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking

Elective units BSBADM502 Manage meetings Group A BSBADM504 Plan and implement administrative systems Group A BSBADM506 Manage business document design and development Group A BSBPMG522 Undertake project work Group A BSBFIM502 Manage payroll Group A BSBCUS501 Manage quality customer service Group B BSBWOR501 Manage personal work priorities and professional development Group B BSBWOR502 Lead and manage team effectiveness Group B Additional electives BSBMGT502 Manage people performance Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B If you require RPL Kits with comprehensive benchmarking

Core units CHCADV001 Facilitate the interests and rights of clients CHCCCS004 Assess co-existing needs CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically CHCPRP001 Develop and maintain networks and collaborative partnerships HLTWHS003 Maintain work health and safety Elective units CHCADV002 Provide advocacy and representation services CHCAGE001 Facilitate the empowerment of older people CHCCCS001 Address the needs of people with chronic disease CHCCCS006 Facilitate individual service planning and delivery CHCCCS015 Provide individualised support CHCCCS017 Provide loss and grief support CHCCSM005 Develop

Units of competency AHCORG406 Oversee compliance with an organic certification scheme AHCORG502 Prepare the enterprise for organic certification AHCORG501 Develop an organic management plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units UEECD0010 Compile and produce an energy sector detailed report UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEECD0060 Write specifications for electrotechnology engineering projects UEERE0013 Develop strategies to address environmental and sustainability issues in the energy sector Elective units BSBOPS203 Deliver a service to customers BSBSTR502 Facilitate continuous improvement BSBTWK502 Manage team effectiveness UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEDV0008 Install

SCORM Compliant Package-FNSFPL622 Conduct financial planning analysis and research NUR aggressive or abusive customers SIRXECM002* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.