Learner Resources-FWPFGM2201 Collect seed BSB Core units SITXCCS015 Enhance customer

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units TAELLN801 Analyse and apply adult literacy teaching practices TAELLN802 Analyse and apply adult numeracy teaching practices TAELLN803 Develop English language skills of adult learners TAELLN804 Implement and evaluate delivery of adult language

Core units BSBLDR801 Lead personal and strategic transformation BSBLDR802 Lead the strategic planning process for an enterprise Elective Units BSBFIM801 Manage financial resources BSBRES801 Initiate and lead applied research BSBLDR805 Lead and influence change BSBMGT801 Direct the development of a knowledge management strategy for a business BSBLED805 Plan and implement a mentoring program BSBLED806 Plan and implement a coaching strategy If you require RPL Kits with comprehensive benchmarking

store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC024 Prepare and present simple dishes SITHCCC025 Prepare and present sandwiches SITHCCC028 Prepare appetisers and salads SITHCCC029 Prepare stocks

This pre-validated

Learner Resources-FWPFGM2201 Collect seed BSB Core units SITXCCS015 Enhance customerOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all