Unit Knowledge Guide-BSBOPS203 Deliver a service to customers Professional Development Core Units CPCCCA3002 Carry out

Core Units CPCCCA3002 Carry out setting out CPCCCM2006 Apply basic levelling procedures CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM2012 Work safely at heights CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCST2003 Finish stone CPCCST2004 Lay stone CPCCST2006 Identify and use stone products CPCCST2007 Use stonemasonry tools

The learner guides have been aligned to learner cohorts

Core units FNSINC401 Apply principles of professional practice to work in the financial services industry Elective Units FNSACC511 Provide financial and business performance information FNSACC512 Manage budgets and forecasts FNSACC513 Manage budgets and forecasts FNSACC514 Prepare financial reports for corporate entities FNSACC516 Implement and maintain internal control procedures FNSACC517 Provide management accounting information FNSACC408 Work effectively in the accounting and bookkeeping industry BSBITU402 Develop and use complex spreadsheets BSBWOR501 Manage personal work priorities and professional development If you require RPL Kits with comprehensive benchmarking

Units of competency CHCCCS017 Provide loss and grief support CHCPAL001 Deliver care services using a palliative approach If you require RPL Kits with comprehensive benchmarking

Units of competency RIICRC320E Seal concrete pavements RIICCM206D Support plant operations RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-BSBOPS203 Deliver a service to customers Professional Development Core Units CPCCCA3002 Carry outOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner