SCORM Compliant Package-FNSACC516 Implement and maintain internal control procedures CRICOS Policies and Procedures Units of competency SITXFSA002 Participate

Units of competency SITXFSA002 Participate in safe food handling practices SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHGAM001 Provide responsible gambling services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

test and maintain cooling systems on diesel engine systems RIIDES306D Inspect

policies and procedures in the construction industry

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SCORM Compliant Package-FNSACC516 Implement and maintain internal control procedures CRICOS Policies and Procedures Units of competency SITXFSA002 Participate* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.