Learner Resources-CHCINM002 Meet community information needs New Units of competency SIRXCEG002 Assist

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

identify and protect utilities AHCWRK309 Apply environmentally sustainable work practices If you require RPL Kits with comprehensive benchmarking

Units of competency AHCCFP403 Identify opportunities and risks in carbon farming projects AHCILM306 Follow Aboriginal cultural protocols AHCCFP301 Identify the effects of climate change as a factor in land management PUAFIR303 Suppress wildfire PUAFIR402 Conduct simple prescribed burns AHCILM307 Implement Aboriginal cultural burning practices PUAFIR506 Conduct complex prescribed burns PUAFIR515 Develop complex prescribed burn plans PUAFIR406 Develop simple prescribed burn plans AHCCFP402 Prepare to comply with measuring and modelling requirements of carbon farming methods If you require RPL Kits with comprehensive benchmarking

Elective units MSS407003 Analyse process changes MSS407008 Capture learning from daily activities in an organisation MSS407010 Improve visual management in the workplace MSS407011 Manage benchmarking studies If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTDBS507 Integrate databases with websites ICTPRG553 Create and develop REST APIs ICTPRG554 Manage data persistence using noSQL data stores ICTWEB522 Develop website information architecture ICTWEB525 Implement quality assurance process for websites ICTSAS530 Use network tools (Release 1) Group O ICTSAD501 Model data objects Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L If you require RPL Kits with comprehensive benchmarking

Learner Resources-CHCINM002 Meet community information needs New Units of competency SIRXCEG002 AssistOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all