SCORM Compliant Package-VU23529 Analyse and participate in complex conversations Course Units of competency CUADTM431 Design

Units of competency CUADTM431 Design and conduct dance learning program CUADTM413 Apply safe dance teaching methods If you require RPL Kits with comprehensive benchmarking

Units of competency HLTPOP015 Provide information on smoking and smoking cessation HLTPOP016 Provide interventions to clients who are nicotine dependent HLTPOP014 Assess readiness for and effect behaviour change CHCCCS014 Provide brief interventions * We can develop additional elective units that are not listed on request (Please contact us for further information)

calculate quantities and mark out materials CPCPCM2041 Work effectively in the plumbing services sector CPCPCM2043 Carry out WHS requirements CPCPCM2047 Carry out levelling CPCPCM2054 Carry out simple concreting and rendering CPCPCM3024 Prepare simple drawings CPCPCM3025 Install trench support CPCPDR2025 Install stormwater and sub-soil drainage systems and drain work site CPCPDR2026 Install prefabricated inspection openings and inspection chambers CPCPDR3021 Plan layout and install below ground sanitary drainage systems CPCPDR3023 Install on-site domestic wastewater treatment plants and disposal systems HLTAID011 Provide first aid Elective units CPCPDR2021 Locate and clear blockage (c) CPCCWHS2001 Apply WHS requirements

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTICT445 Connect and configure devices and hardware components ICTSAS436 Evaluate ICT system status ICTSAS438 Implement maintenance procedures ICTSAS441 Support ICT system software ICTSAS442 Provide first-level remote help desk support ICTSAS443 Support operating system users and troubleshoot applications ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

SCORM Compliant Package-VU23529 Analyse and participate in complex conversations Course Units of competency CUADTM431 Design* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.