aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
Units of competency SITTPPD008 Develop tourism products SITTPPD007 Research and analyse tourism data BSBMKG605 Evaluate international marketing opportunities * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency AHCBUS516 Develop and review a business plan MSMENV272 Participate in environmentally sustainable work practices FBPTEC5003 Design an artisan food production facility If you require RPL Kits with comprehensive benchmarking
Units of competency CHCCCS017 Provide loss and grief support CHCPAL001 Deliver care services using a palliative approach If you require RPL Kits with comprehensive benchmarking
sort and mark timber materials FWPCOT2260 Tally material FWPCOR3204 Visually assess materials * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learning and Assessment Kit-MSFUP3019 Machine sew complex upholstery final cover materials SIS aggressive or abusive customers SIRXCEG009Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to