Learner Resources-AURACA102 Manage complex customer requirements in an automotive workplace UEG Units of competency BSBCOM501 Identify

Units of competency BSBCOM501 Identify and interpret compliance requirements BSBRSK501 Manage risk FNSORG512 Develop

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards

diseases and disorders AHCSOL305 Prepare growing media AHCWHS302 Contribute to workplace health and safety processes Electives AHCBIO303 Apply biosecurity measures AHCNSY313 Implement a propagation plan AHCPCM303 Identify plant specimens BSBMKG434 Promote products and services AHCBIO301 Identify and report signs of unusual disease or pest AHCBUS408 Operate within a budget framework AHCIRG346 Operate pressurised irrigation systems If you require RPL Kits with comprehensive benchmarking

accessories and associated controls UEERA0092 Solve problems in low voltage refrigeration and air conditioning circuits UEERA0094 Verify functionality and compliance of refrigeration and air conditioning installations UEERE0001 Apply environmentally and sustainable procedures in the energy sector UEERL0001 Attach cords and plugs to electrical equipment for connection to a single phase 230 Volt supply UEERL0002 Attach cords

Learner Resources-AURACA102 Manage complex customer requirements in an automotive workplace UEG Units of competency BSBCOM501 IdentifyOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all