SCORM Compliant Package-FWPCOT3291 Apply principles of timber and process optimisation in sawmill operations Certificate III codes and practices in the

codes and practices in the workplace UEECD0016 Document and apply measures to control WHS risks associated with electrotechnology work UEECD0019 Fabricate

Units of competency SISXEMR002 Coordinate emergency responses SISXFAC001 Maintain equipment for activities SISOCHC001 Lead challenge course sessions

implement and test enterprise communication solutions ICTNWK540 Design

Units of competency BSBTEC202 Use digital technologies to communicate in a work environment BSBDAT201 Collect and record data SIRXCEG002 Assist with customer difficulties SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-FWPCOT3291 Apply principles of timber and process optimisation in sawmill operations Certificate III codes and practices in the* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.