Unit Knowledge Guide-BSBMGT403 Implement continuous improvement FNS aggressive or abusive customers *

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

fault find and rectify hydraulic systems for mobile plant MEM27019 Diagnose

Units of competency MSS015021 Measure and report carbon footprint of a product or product class MSS015011 Conduct a sustainability energy audit If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOT3284 Grade

Unit Knowledge Guide-BSBMGT403 Implement continuous improvement FNS aggressive or abusive customers *Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner