Learner Resources-BSBOPS404 Implement customer service strategies ICP Core units BSBWHS612 Develop and

Core units BSBWHS612 Develop and implement a strategy to support a positive WHS culture BSBWHS613 Evaluate the WHS performance of an organisation BSBWHS614 Conduct a WHS audit under the guidance of a lead auditor BSBWHS616 Apply safe design principles to control WHS risks BSBWHS617 Apply ergonomics to manage WHS risks Elective units BSBAUD601 Establish and manage compliance management systems Group A BSBLDR602 Provide leadership across the organisation Group A BSBWHS631 Apply occupational hygiene principles to manage WHS risks Group A BSBINS601 Manage knowledge and information Group B BSBLDR601 Lead and manage organisational change Group B BSBPEF502 Develop and use emotional intelligence Group B If you require RPL Kits with comprehensive benchmarking

Trainer/Assessor Assessment Pack

the EAP (English for Academic Purposes) courses prepare students with the academic English skills required for success in the vocational education and training (VET) qualifications

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTPRG535 Build advanced user interfaces ICTPRG547 Apply advanced programming skills in another language ICTPRG549 Apply intermediate object-oriented language skills ICTPRG554 Manage data persistence using noSQL data stores ICTPRG556 Implement and use a model view controller framework ICTSAS530 Use network tools Group O ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather

configure and test an internet protocol network ICTNWK410 Install hardware to a network ICTNWK401 Install and manage a server ICTPMG401 Support small scale ICT projects ICTNWK404 Install

Learner Resources-BSBOPS404 Implement customer service strategies ICP Core units BSBWHS612 Develop andOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all