Assessment Kit-BSBOPS305 Process customer complaints Advanced Diploma Core units BSBWHS304 Participate effectively

Core units BSBWHS304 Participate effectively in WHS communication and consultation processes ICTICT401 Determine and confirm client business requirements ICTICT418 Contribute to copyright

Core units BSBWOR203 Work effectively with others SITHASC001 Prepare dishes using basic methods of Asian cookery SITHCCC001 Use food preparation equipment SITHCCC011 Use cookery skills effectively SITHKOP001 Clean kitchen premises and equipment SITXFSA001 Use hygienic practices for food safety SITXINV002 Maintain the quality of perishable items SITXWHS001 Participate in safe work practices Elective units BSBSUS201 Participate in environmentally sustainable work practices SITXFSA002 Participate in safe food handling practices SITHIND002 Source and use information on the hospitality industry SITXINV002 Maintain the quality of perishable items Additional Electives HLTAID003 Provide first aid Group B SITHKOP001 Clean kitchen premises and equipment Group B

Core units BSBCUS401 Coordinate implementation of customer service strategies BSBLED401 Develop teams and individuals BSBWHS401 Implement and monitor WHS policies

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT530 Design user experience solutions ICTPRG535 Build advanced user interfaces ICTPRG553 Create and develop REST APIs ICTSAD612 Implement and maintain uses of containerisation ICTNWK603 Plan

Simulated business resources (templates

Assessment Kit-BSBOPS305 Process customer complaints Advanced Diploma Core units BSBWHS304 Participate effectivelyOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of