Learner Guide-BSBOPS404 Implement customer service strategies AUR Self-Study Guide

Self-Study Guide

LLND Applicant Assessment - Qualification-specific ACSF-based assessment tasks

Core units CHCCCS010 Maintain a high standard of service CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAAP001 Recognise healthy body systems HLTAHA001 Assist with an allied health program HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety BSBMED301 Interpret and apply medical terminology appropriately Elective units CHCAGE001 Facilitate the empowerment of older people CHCDIS007 Facilitate the empowerment of people with disability CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety If you require RPL Kits with comprehensive benchmarking

Core units BSBCNV511 Take instructions in relation to a conveyancing transaction BSBCNV512 Finalise the conveyancing transaction BSBCNV611 Interpret a legal document and provide advice in a conveyancing transaction BSBCNV612 Identify and apply legal requirements for a conveyancing transaction BSBCNV613 Prepare legal documents for a conveyancing transaction BSBCNV614 Apply principles of trust accounting BSBCNV615 Interpret search results for a conveyancing transaction BSBCNV616 Comply with tax obligations in a conveyancing transaction BSBLEG522 Apply legal principles in contract law matters Elective units BSBLEG421 Apply understanding of the Australian legal system Group A BSBLEG523 Apply legal principles in tort law matters Group A BSBLEG528 Apply legal principles in property law matters Group A FNSACC413 Make decisions in a legal context Group A FNSINC401 Apply principles of professional practice to work in the financial services industry Group A BSBPEF501 Manage personal and professional development Group B If you require RPL Kits with comprehensive benchmarking

Formative assessments within the learner guide help VET trainers and teachers identify concepts that students are struggling to understand

Learner Guide-BSBOPS404 Implement customer service strategies AUR Self-Study GuideOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce