Learning and Assessment Kit-SITSS00035 Customer Service Management Skill Set AUR Units of competency BSBMKG552 Design

Units of competency BSBMKG552 Design and develop marketing communication plans BSBMKG555 Write persuasive copy BSBPMG430 Undertake project work BSBMKG542 Establish and monitor the marketing mix BSBMKG541 Identify and evaluate marketing opportunities If you require RPL Kits with comprehensive benchmarking

Core units BSBTWK501 Lead diversity and inclusion SITHASC020 Prepare dishes using basic methods of Asian cookery SITHASC021 Prepare Asian appetisers and snacks SITHASC022 Prepare Asian stocks and soups SITHASC023 Prepare Asian sauces

Units of competency ICTCYS407 Gather

Units of competency FWPCOR2203 Follow environmental care procedures FWPCOT3314 Comply with soil and water protection AHCSAW304 Implement erosion and sediment control measures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures RIICCM206D Support plant operations RIICOM201D Communicate in the workplace If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-SITSS00035 Customer Service Management Skill Set AUR Units of competency BSBMKG552 DesignOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to