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Units of competency RIIWHS201D Work safely and follow WHS policies and procedures RIICOM201D Communicate in the workplace If you require RPL Kits with comprehensive benchmarking
or distributed to other entities
Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
present and debate ideas BSBCRT501 Originate and develop concepts BSBDES502 Establish
Units of competency SITTPPD001 Package tourism products SITTTSL005 Sell tourism products and services If you require RPL Kits with comprehensive benchmarking
SCORM Compliant Package-ICTNWK610 Design and build integrated VoIP networks TLI Units of competency RIIWHS201D Work* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
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