Assessment Kit-RIICBS313 Conduct tack coat spraying operations Compliance Resources Core units BSBINS301 Develop and

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking

Core units FWPCOR6201 Manage sustainability in the workplace FWPCOR6202 Implement practices to maximise value from wood residues Elective units FWPCOT5201 Implement sustainable forestry practices FWPCOT5202 Manage forestry information and interpretations programs FWPCOT5205 Develop biohazard contingency plans FWPCOT5206 Implement forestry chain of custody certification system FWPCOT5207 Implement sustainability in the workplace FWPCOT5209 Manage tree harvesting to minimise environmental impact FWPCOT6202 Develop and manage a forestry chain of custody certification process FWPCOT6204 Use carbon accounting to estimate emissions If you require RPL Kits with comprehensive benchmarking

Units of competency BSBXBD407 Protect big data integrity BSBXBD405 Develop procedures for managing big data BSBXBD408 Implement and review procedures for managing big data * We can develop additional elective units that are not listed on request (Please contact us for further information)

Full list of text books

Assessment Kit-RIICBS313 Conduct tack coat spraying operations Compliance Resources Core units BSBINS301 Develop andOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of