Learner Guide-SISXCCS005 Monitor and evaluate customer service UET literacy and numeracy skills Electives

literacy and numeracy skills Electives TAELLN805 Design and conduct pre-training assessment of adult language

The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission

CPCCCA3012A Frame and fit wet area fixtures

Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBPRC402 Negotiate contracts FNSORG501 Develop and manage a budget BSBATSIM514 Recruit and induct staff BSBOPS504 Manage business risk BSBAUD514 Interpret compliance requirements BSBPMG430 Undertake project work CUACMP511 Manage copyright arrangements SITXHRM002 Roster staff If you require RPL Kits with comprehensive benchmarking

Learner Guide-SISXCCS005 Monitor and evaluate customer service UET literacy and numeracy skills ElectivesOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce