Learner Resources-TLIL0027 Ensure competency of rail safety workers SCORM aggressive or abusive customers *

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Embed the LLND process into pre-enrolment

engineering or related environment MSS402051A Apply quality standards MSAENV272B Participate in environmentally sustainable work practices Elective units MEM23004A Apply technical mathematics MEM23063A Select and test mechanical engineering materials MEM23109A Apply engineering mechanic principles MEM24012C Apply metallurgy principles MEM30007A Select common engineering materials MSATCM401A Prepare and examine metallographic samples MSATCM402A Monitor and test sands

Curriculum design overview - main content areas

Mapping for each unit of competency

Learner Resources-TLIL0027 Ensure competency of rail safety workers SCORM aggressive or abusive customers *Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all