Learner Guide-CPCCCA3019 Erect and dismantle formwork to suspended slabs, columns, beams and walls ICP Core Units CHCCOM002 Use communication

Core Units CHCCOM002 Use communication to build relationships CHCDIV003 Manage and promote diversity CHCLEG001 Work legally and ethically CHCVOL003 Recruit

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Formative assessments within the learner guide help VET trainers and teachers identify concepts that students are struggling to understand

the CAQA LLND Kit supports Outcome Standards related to Learner Support

Stage 4: The RPL Post Assessment Kit

Learner Guide-CPCCCA3019 Erect and dismantle formwork to suspended slabs, columns, beams and walls ICP Core Units CHCCOM002 Use communicationOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce