Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour NUR Units of competency HLTINF001 Comply

Units of competency HLTINF001 Comply with infection prevention and control policies and procedures HLTPAT002 Perform venous blood collections HLTPAT001 Identify and respond to clinical risks in pathology collection * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXGLC001 Research and comply with regulatory requirements BSBGOV402 Work within organisational structure BSBGOV401 Implement board member responsibilities SITXFIN002 Interpret financial information SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

plan and implement a building and construction planning process CPCCBC6014 Apply structural principles to the construction of large

Units of competency AHCIRG442 Supervise irrigation system installation AHCSOL401 Sample soils and interpret results AHCIRG439 Interpret and apply irrigation designs AHCWRK405 Implement and monitor environmentally sustainable work practices AHCIRG435 Determine hydraulic parameters for an irrigation system * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry MSS014008 Improve sustainability through readily implementable change MSS014009 Evaluate sustainability impact of a work or process area BSBSUS511 Develop workplace policies and procedures for sustainability CUAPPR512 Develop sustainability of own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour NUR Units of competency HLTINF001 ComplyOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of