Unit Knowledge Guide-ICTICT809 Facilitate business analysis Certificate II Core units HLTAID003 Provide first

Core units HLTAID003 Provide first aid MSFGG2014 Cut thin glass by hand MSFGG2015 Process glass by basic machines MSFGG3039 Manually move glass MSFGN2001 Make measurements and calculations MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team Elective units MSMWHS200 Work safely MSFGG2013 Move single glass sheets by mechanical means MSFGG3023 Apply and handle films MSFGG3024 Form glass MSFGG3025 Apply patterns and designs to glass MSFGG3033 Install shower screens MSFGG3034 Install residential windows and doors MSFDG3002 Prepare and install architectural engineered leadlight and stained glass MSFDG3003 Paint and fire glass BSBWHS401 Implement and monitor WHS policies

operate and maintain routing and shaping machines MSTGN4012 Fabricate or machine tooling MEM07001B Perform operational maintenance of machines/equipment MEM14003B Undertake basic production scheduling MEM18001C Use hand tools If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAID007 Provide advanced resuscitation HLTAID008 Manage first aid services and resources HLTAID006 Provide advanced first aid If you require RPL Kits with comprehensive benchmarking

Core units BSBSMB401 Establish legal and risk management requirements of small business BSBSMB403 Market the small business BSBSMB404 Undertake small business planning BSBSMB421 Manage small business finances Elective units BSBRES411 Analyse and present research information BSBSMB301 Investigate micro business opportunities BSBREL401 Establish networks BSBMKG401 Profile the market PSPGEN028 Provide a quotation BSBWOR424 Develop a time management plan If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-ICTICT809 Facilitate business analysis Certificate II Core units HLTAID003 Provide firstOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner